Momentum Media Solutions LLC ("we," "us," or "our") operates the website momentummediasolutions.org and provides marketing services to home service businesses. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, forms, and services.
Information We Collect
Information You Provide
When you submit a form on our website, through a Facebook or Instagram lead ad, or contact us directly, we may collect:
- Name (first and last)
- Phone number
- Email address
- Business information (service type, monthly revenue, advertising status, number of jobs per month)
- Any other information you voluntarily provide in messages or forms
Information Collected Automatically
When you visit our website, we may automatically collect certain information including your IP address, browser type, device type, pages visited, and referring URL. We use tools such as the Meta Pixel to track ad performance and website activity for the purpose of optimizing our advertising campaigns.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and follow up regarding our services
- Send you text messages (SMS) and emails related to your inquiry, appointment scheduling, and reminders
- Evaluate whether our services are a good fit for your business
- Schedule and manage appointments
- Improve our website, advertising, and services
- Comply with legal obligations
Text Message (SMS) Communications
By submitting a form on our website or through our social media lead forms and checking the consent box, you agree to receive text messages from Momentum Media Solutions LLC. These messages may include responses to your inquiry, appointment confirmations, appointment reminders, and follow-up messages.
Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance. Your consent to receive text messages is not a condition of purchasing any services.
SMS data is not shared with third parties, excluding SMS service providers.
Non-Sharing Clause
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Email Communications
By providing your email address, you agree to receive emails from us related to your inquiry and our services. You can unsubscribe from email communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
How We Protect Your Information
We use commercially reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Your data is stored securely through our customer relationship management platform and is accessible only to authorized members of our team. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
We use third-party tools and platforms in the operation of our business, including:
- GoHighLevel — for customer relationship management, form hosting, email and SMS communications, and appointment scheduling
- Meta (Facebook/Instagram) — for advertising and lead generation via the Meta Pixel and lead ad forms
These third parties may collect or process data in accordance with their own privacy policies. We encourage you to review their policies directly.
Cookies and Tracking
Our website may use cookies and similar tracking technologies, including the Meta Pixel, to collect usage data and improve our advertising. You can manage cookie preferences through your browser settings.
Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of text messages by replying STOP
- Opt out of email communications by clicking unsubscribe
- Request that we stop processing your data
To exercise any of these rights, contact us at [email protected].
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, communicate with you about our services, or comply with legal obligations. If you request deletion of your data, we will process your request within a reasonable timeframe.
Children's Privacy
Our services are intended for business owners and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
Momentum Media Solutions LLC
Port Washington, WI
[email protected]
momentummediasolutions.org